Providing exceptional service

Patient Support Services

A typical day within the Patient Support Services team gives you the chance to help and guide our patients through their healthcare journey. We have a range of opportunities across different services departments, so if you enjoy working as part of a friendly and supportive group who genuinely loves helping people, then come and join our team.

Department and roles

Front of House

As part of our Front of House team, you’ll be the first point of contact, providing a warm welcome to our patients and visitors on their journey with us. This includes orientation, transportation and assistance with varied hospitality queries, ensuring patients and visitors are comforted throughout their stay.


+ Supervisor

+ Shift Leaders 

+ Front of House Assistants (Porters, Valets and Concierges)

+ Bank Positions

Environmental Services (Housekeeping)

The Environmental Services department has a patient-focused approach and works to ensure that all our rooms and general common areas are cleaned to the highest standard.


A typical day for an Environmental Services team member includes:

+ Being responsible for the cleanliness of all our facilities

+ Assisting with patient room service requests

+ Coordinating our linen and laundry services

+ Managing our waste services


  • Our team is passionate and professional, providing full housekeeping services while taking pride in delivering a hygienic and welcoming environment for all our patients, visitors and caregivers.


+ Senior Supervisor

+ Supervisors

+ Shift Leaders 

+ Services Assistants

+ Bank Positions

Food Services

Our food services provision for patients, visitors and caregivers is in partnership with CH&CO. By joining our Food Services team, you’ll have real energy with a passion for food and service. You’ll be part of our forward-thinking team with a shared vision of transforming patient recovery through our approach to food, whilst providing nutritious and seasonal menus for our visitors and caregivers.

Food Services Roles:

+ Duty Managers

+ Supervisors 

+ Assistants (Patient and Retail)

Kitchen Brigade:

+ Sous Chef

+ Chef de Partie

+ Kitchen Porter 

+ Flexible hours available

Protective Services

Our Protective Services Team consists of dedicated security professionals, committed to providing a safe and secure environment for all our people, so they can focus on care. 

If you join this team, you’ll be working with modern security management systems and tools to protect our patients, visitors and caregivers.


+ Security and Control Room Manager

+ Shift Supervisors

+ Control Room Operators

+ Security Officers

+ Bank Positions


Learning & development

Helping our Caregivers grow 

With a national shortage for Caregivers in specific roles,  from nurses and HR specialists to IT professionals — we’re constantly working to refine our strategies and develop new pipelines to find the top specialists in their field. At Cleveland Clinic London, we’re committed to helping you grow in your career, and we’ll provide you with the right tools to develop new skills and help you set short and long-term goals.

At the forefront of healthcare

Whether it’s enrolling on a leadership course, or being one of the first in the country to use new medical technology, when you join us, you can be sure that your knowledge will advance with industry innovations.

Tailored career development

We invest in continuous learning and development programmes. We blend traditional classroom teaching, with a variety of methods such as on-the-job training, online learning and simulations.

A learning culture

We have a learning culture of curiosity, ownership, openness and collaboration, and we’re committed to providing learning and development opportunities for Caregivers at all levels.

Ready to join us?

Apply Now